Our Process

Processes

OUR PROCESS

From brief to delivery: six controlled stages

Our New Zealand team coordinates the project locally, while our China teams manage supplier communication, production and quality control through to import and delivery support.

Project brief and feasibility

You share the product brief: specifications, quantities, target market, budget, timeline, destination and preferred delivery terms. We review feasibility and flag information gaps before sourcing starts.

Supplier selection and quotation

We identify suitable suppliers, compare capability and quotations, and present clear pricing, lead times, assumptions and exclusions for approval.

Samples and written approvals

Where required, we coordinate samples, drawings, finishes, labels and packaging. Production begins only after written approval of the agreed reference.

Order confirmation and production

The accepted quotation or contract confirms scope, specifications, price, payment milestones, production schedule, inspection plan and delivery responsibilities. We then place the order and manage agreed milestones.

Quality control and shipment release

Our China team follows production, coordinates agreed inspections or testing, documents findings and closes corrective actions before shipment release.

Freight, delivery and after-sales support

We coordinate China-side freight handover and shipping documents, then support import coordination and delivery updates in New Zealand. Claims, warranty matters and repeat orders are handled against the contract.

Ready to start your New Zealand project?

Let’s turn your vision into reality with our transparent and efficient process

1. Send Specs

Target standards, quantity, destination, and preferred Incoterm

2. Receive Quote

Timing and deliverables confirmed after scope review

3. Place Order

Approve sample (if needed) and start production